Altec Lansing VersA Smart is a stereo speaker with average sound quality. The sound volume it delivers is enough for a room with small to medium size. The versatility it offers is also fair with the wireless Bluetooth and WiFi connectivity and voice recognition. The sound quality of the WiFi and Bluetooth are the same.
How to Reset Altec Lansing Speaker
This article provides a guide on how to reset the speaker and how to troubleshoot some of the commonly occurring problems of the speaker. The problems addressed are regarding the wireless features that the speaker offers, Bluetooth, WiFi, and voice command. Go through it to find out the potential reasons behind the issues and the solutions to them.
1. Unable to Connect to Bluetooth
Activate the Bluetooth
Make sure that your phone and the speaker both have the Bluetooth turned on, so they can be discoverable by the other device. To turn on the Bluetooth on the speakers, find the Bluetooth button on the side and press and hold it to activate the discoverable mode. Ensure that the speaker is discoverable by a blue light blinking at the center of the speaker.
On your phone, which should have also had the Bluetooth turned on and discoverable, go to the Bluetooth settings and choose the speaker, which should have the name “VersA Speaker” from the available devices. When both the devices are successfully connected via Bluetooth, the blinking blue light should stop blinking and will be still.
Device Connected to Another Smartphone
This can also be a reason behind your speaker’s failure to connect to a phone via Bluetooth; the speakers can already be connected to a different phone. Make sure that is not the case since the speakers can be connected to only one phone at one time. Check whether there is still blue light glowing on the speaker or not. If it’s there, disconnect the speaker from the paired-up device and pair it with the other phone.
2. Unable to Connect to Wi-Fi
Activate the Wi-Fi Connection
For a successful Wi-Fi connection, firstly, make sure that the Wi-Fi is activated on the speakers and is in the discoverable mode. Your phone should also be connected to the Wi-Fi network available. To activate the Wi-Fi on the speakers, press the Bluetooth button at the side of the device shortly; the Bluetooth mode will be changed to Wi-Fi mode.
After turning on the Wi-Fi, to enter the Wi-Fi discoverable mode, press and hold the Bluetooth button for about 3 seconds. After that, there should be a white light blinking on the speaker. On your smartphone, you need to install the App “Altec Lansing VersA Bridge”. Open that app on your phone, from the main menu, choose “Set Up New Speaker,” a list of available devices/speakers will appear, from that list, choose “VersA Speaker.” The successful connection of the speaker with the Wi-Fi will be indicated by the white blinking light gone still.
A problem in the Connection
If the above two are not the causes and your speakers still fail to connect to the Wi-Fi, there can be a fault in the connection. Try restarting the speaker; for that, find the volume buttons at the top of the speakers and press both volume up and down buttons together, and hold for 5 to 7 seconds. That way, the speaker will be reset to the factory settings, then try connecting again. This option also applies to the failure in Bluetooth connection.
Outdated Lansing App
One of the reasons the Lansing speakers fail to connect to your smartphone is the Lansing App is not updated to the latest version. So, make sure that the latest version of the App is downloaded to your phone and the phone is connected to the Wi-Fi network, or the Bluetooth is turned on.
3. Distorted Sound Quality
Obstructed Radio Signal
Check if there are any large objects placed between the speaker and the other connected device which can be blocking the signal between them. Remove those objects to make sure that the signal is unobstructed and strong. For ideal results, place the speaker and the connected device at a distance of 10 meters from each other.
4. Speaker not Responding
Unresponsive Volume and Power Buttons
If the speaker is not responding, restart the device. For that, press and hold the volume up and down buttons, both together, for about 5 to 7 seconds. That way, the speaker will be reset to the factory settings and will be responding again if there isn’t any internal fault.
If resetting the speaker doesn’t solve the issue and the device is still unresponsive, there might be some internal fault with the speaker. In that case, you would need to replace the daughterboards inside the speaker related to the volume and power buttons. To do that, refer to the Altec Lansing VersA Smart Bluetooth board replacement guide for the power button, and for volume buttons, the speakers’ volume button board replacement guide.
5. Speaker Fails to Recognize Voice
Update the Apps
To enable voice recognition on the speaker, you need to have two apps on your smartphone; Altec Lansing VersA Bridge and Amazon Alexa. Not just that, make sure that you have the most up-to-date versions of both these apps for the voice command feature to work.
Power on the speaker and connect the speaker and the phone to the Wi-Fi network. Open the Altec Lansing VersA Bridge on the phone and select the ‘Alexa Voice Services’ option from the main menu. You will be asked to log in to the Amazon account or create one; after logging into the account or creating one, you will be brought back to the App.
Then connect the speaker to the Wi-Fi through the app. From the main menu, select ‘Set Up New Speaker,’ and from the list, select ‘VersA Speaker.’ Ensure the stable connection to the Wi-Fi and the App by the stable white light on the speaker. On the side of the speaker, find the Multi-Mode Button and press it shortly to turn on the microphone, the stable red light emitted by the speaker will ensure the activation.
This article will help you resolve the most frequently causing problems in the Altec Lansing VersA Smart. The speaker is easy to use and allows Wi-Fi, Bluetooth connection, and Amazon Alexa voice command feature. This troubleshooting guide addresses the issues concerning all these features on the speaker, the problems with their possible solutions.